We are proud to offer free worldwide shipping on all orders.
All orders will be dispatched from our warehouse within 2 business days.
Parcels usually take between 12-29 days to arrive after dispatch for free express shipping, depending on your location.
Even though we ship your order within 48 hours , there may be delays due to the current pandemic. It is the shipping carriers and government who decide when to deliver your parcel.
You will be given an option for expedited shipping (5-15 days), which will be calculated at checkout. *For US orders only.
We have two different fulfillment centers in the United States and China. After your order is complete, it takes us 1-2 business days to process your order and get it ready to be shipped. If there is a lack of inventory from your nearest location, we will ship your order from our main fulfillment center in China, where we stock a large number of our products.
1. We are (the world is) experiencing several air traffic disruptions. Please be mindful that parcels may take longer to arrive. Shipping duration is entirely dependent on shipping carriers and the government during these trying times.
2. Tracking numbers will only start providing updates once the package lands in your country, which takes between 6-35 days after dispatch date during this period.
We want to keep your mind at ease that you have nothing to worry about. We have a team keeping tabs on your pillow’s shipment to ensure its smooth arrival to you. Thank you for your understanding, and in the meantime, please stay safe everybody! ❤
*We do not ship orders on Sundays.
You will receive a tracking code sent to you by email immediately when your parcel has been sent out.
For additional info regarding tracking, click here.
*All shipping times exclude clearance/customs delays