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Shipping Info

We are proud to offer free worldwide shipping on all orders. 

All orders will be dispatched from our warehouse within 2 business days. Parcels usually take between 8-18 days to arrive after dispatch for free express shipping, depending on your location. 

*US orders:

You will also be given an option for expedited shipping (3-7 days), which will be calculated at checkout.

 

*COVID-19 Update*

  • Even though we ship your order within 48 hours, there may be slight delays due to the current pandemic. It is the shipping carriers and government who decide when to deliver your parcel.

We have two different fulfillment centers in the United States and China. If there is a lack of inventory from your nearest location, we will ship your order from our main fulfillment center in China, where we stock a large number of our products. 

 

We want to keep your mind at ease that you have nothing to worry about. We have a team keeping tabs on your pillow’s shipment to ensure its smooth arrival to you. Thank you for your understanding, and in the meantime, please stay safe everybody! ❤ 

*We do not ship orders on Sundays. You will receive a tracking code sent to you by email immediately when your parcel has been sent out. 

For additional info regarding tracking, click here.

 

*All shipping times exclude clearance/customs delays 

**Shipping timelines and cutoffs are based on shipping estimates provided by DHL, FEDEX, and any other carriers we may use. Please note that we cannot control or be liable for any delays nor guarantee any delivery dates due to circumstances beyond our control (i.e. weather-related, acts of God, natural disasters, or other Carrier related delays).