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Order Tracking

Parcels usually take between 12-29 days to arrive after dispatch for free express shipping, depending on your location.

Even though we ship your order within 48 hours, there may be slight delays due to the current pandemic. It is the shipping carriers and government who decide when to deliver your parcel.

 

*COVID-19 Update* 

1. We are (the world is) experiencing several air traffic disruptions. Please be mindful that parcels may take longer to arrive. Shipping duration is entirely dependent on shipping carriers and the government during these trying times.

2. Tracking numbers will only start providing updates once the package lands in your country.

We want to keep your mind at ease that you have nothing to worry about. We have a team keeping tabs on your pillow’s shipment to ensure its smooth arrival to you. Thank you for your understanding, and in the meantime, please stay safe everybody! ❤

  • If it has not arrived in your country within 35 days, please contact us with your order number and we will resolve your situation for you.
  • If your tracking shows that it has arrived in your country, it usually takes between 1-5 days to arrive at your shipping address.